• All orders will come with tracking information and shipping insurance, covering the total value of the order in the case of loss or damage. 

• After your order has been placed, I will reach out [by email] to confirm your order, and will update you with your tracking information as soon as it is available. 

• Eligible orders will be shipped through Canada Post's Expedited Shipping service. Eligibility is determined solely based on where the order is being shipped to [the mailing address you've provided]. Click here for more information on what this service includes.

• Orders not shipped with Canada Post's Expedited Shipping will be shipped through the next equivalent service [UPS, Purolator, or FedEx]. This applies to most international orders, including those to the United States. All orders will come with shipping insurance and tracking information, regardless of which service is used.

• Most original painting orders [not including commissions] will dispatch within 5 business days [excluding holidays & weekends].

• Fine art print orders can take up to 1-4 weeks to dispatch. This is because a limited quantity of prints are kept in stock, to reduce waste & overproduction costs.

• Orders shipped in Canada can take up to 2 weeks to arrive after being dispatched, assuming no further / unexpected postal service delays. Orders shipped internationally may take longer, and delivery times can also vary. Please allow for additional shipping time in case of delays.

• All shipping fees are additional, unless otherwise stated.

• Shipping fees for most original paintings are $20.00 CAD within Canada. Shipping fees may vary or be slightly higher for paintings larger than 16" x 20" in size, or in orders consisting of multiple pieces.

• Shipping fees for most fine art prints are $10.00 CAD within Canada. Shipping fees may vary or be slightly higher for prints larger than 12" x 18" in size, or in orders consisting of multiple pieces.

• Shipping fees for International Orders [including the United States] may require additional fees after the order has been placed and I have received your mailing address, or after the order has been dispatched***.

*** Buyer is always responsible for any customs, import fees/taxes, tariffs, duties, return charges, and any other additional fees [otherwise not specified] that may be encountered after the order has been dispatched. 

• Liability coverage [shipping insurance, covering the total cost of the order] is always included with the shipment of every painting and print.

  • This guarantees that if any purchase gets damaged or lost in the shipment process, the postal service will either notify or return the  package to me, and the cost of your purchase can be fully refunded to you.

• A signature upon delivery will be required by default in all orders valued at $500.00 CAD or more [excluding the cost of shipping]. Orders valued at less than $500.00 CAD will not require a signature upon delivery, and will be delivered without, by default. 

• I do my very best to ensure that all pieces are well-protected and shipped as securely as possible. However, after the package has been dispatched, and the handling is up to the postal service, I can no longer be held accountable, and accidents can happen. If something happens to your piece during the shipment process, and a full refund has been issued, I will be happy to re-create your piece for you. Please understand that in this case, we will need to start the process from the beginning as your previous purchase will have been fully refunded. Click here for more information on refunds.

• Your orders will always come well-protected, to prevent damage during the shipment process.

• All packaging materials, to the best of my abilities, come from reused/recycled materials. This can mean that specific packaging materials can vary from order to order.

• Original acrylic paintings on canvas [including commissions] are packaged with protective wrapping, and are shipped in boxes with extra padding and protective filler to ensure a tight-fit, and to help keep the piece secure during travel. Boxes are labelled "fragile" for safe handling.

• Fine art prints are always shipped flat, either wrapped in protective packaging and placed on top of a sturdy backing surface, or in a hard envelope, and are placed inside a padded poly-mailer or tight-fitting box to help prevent the print from creasing. Packages are labelled "fragile" for safe handling.

• If you are looking to purchase more than one item, and are concerned about having to pay for shipping more than once, please contact me for shipping fee adjustments before placing your order.

• Prints can be purchased at any time. When stock quantities run low, prints may be made-to-order, meaning that they are created as they are purchased, to reduce waste and overproduction. Please understand that this process can take additional procesing time. I will always keep you updated with the delivery time-frame of your order.

• Original paintings are one-of-a-kind, meaning that there is only ever ONE in stock. In any case of accidental advertisement of an original painting that is not actually in stock/available, which results in a purchase or order that cannot be fulfilled, you will receive a full refund.

• As delivery times can sometimes be unpredictable, thank you for your ongoing patience and understanding!